Speaking & Workshops
Talks and sessions at the intersection of RV service operations, automation, and modern infrastructure-building.
Rich speaks to RV service professionals, SaaS teams, and investors interested in the future of service trades—bringing real-world operational experience and technical depth to every session.
Keynote Topics
Rich delivers talks that combine operational insight with technical innovation, drawing from his experience building ServiceNomad and transforming the RV service industry.
Building the Operating System for RV Service Businesses
How real-world chaos in mobile RV repair led to a vertically specialized OS.
From Missed Calls to Modern Infrastructure
Using AI, automation, and process design to protect revenue in service businesses.
Operator-First SaaS: Designing Software for People Who Don't Sit at Desks
Lessons from building ServiceNomad and LeadAI for field teams.
The Future of the Mobile Service Economy
Where RV, home service, and mobile trades are heading—and the infrastructure they'll need.
Formats
Conference Keynotes
High-impact presentations for industry conferences and large-scale events, designed to inspire and educate audiences on the future of service trades.
Breakout Sessions and Panels
Interactive discussions and focused sessions that dive deep into specific challenges in operations, automation, and scaling service businesses.
Private Founder Roundtables
Intimate conversations with fellow founders and operators exploring the intersection of technology and traditional trades.
In-Depth Team Workshops
Hands-on workshops for teams looking to implement operational improvements, automation strategies, and modern infrastructure.
What People Say
"Rich has proven himself to be a strong leader who pays attention to details as well as the big picture. His focus on achieving immediate results as well as long term planning makes him a valuable asset to any organization."
— Mitch Fine, Chief Operating Officer at NATIONAL CREDIT ADJUSTERS, LLC
"Working with Richard was always a pleasure. His business etiquette and goal-driven attitude were at the forefront of everything he did. He is sorely missed at our company for his expertise in Call Miner and his analytical nature that his role demanded. Personable and number driven - a great combination in Richard"
— Michael Ohlund, Training Manager at National Credit Adjusters
"Rich stands out for many reasons. As a Speech Analytics manager, he was an adept learner and enthusiastically dedicated to improving customer interactions. He was also able to combine insights from his previous role with Call Miner data to form deeper strategic operational recommendations. Rich is a great asset to those looking to develop or extract more value from their Speech Analytics."
— Kami Rangeloff, Scaling. Leading. Delivering.
Looking for a speaker who lives both the wrench and the workflow?
Rich brings authentic operator experience to every stage—from conference keynotes to intimate founder workshops.
Submit Speaking Inquiry